All bids received will be put in priority order to produce a list of eligible applicants for each property advertised. The landlord of the property will carry out any outstanding eligibility checks, (e.g. rent checks, household circumstance checks).
If your name is at the top of the priority list you will normally be invited to view the property unless there are reasons why we are unable to do this, for example, you have rent arrears or the Council is taking legal action against you for breaching a tenancy condition. If we are unable to offer the property to the applicant at the top of the list we will move to the next applicant and so on.
Sometimes properties are advertised saying 'preference may be given to older applicants' or 'larger households' in order to make best and most appropriate use of the accommodation. In these circumstances, if the very top bids do not fulfil the requirements, we may give preference to bids lower down the shortlist that do.
If you are offered a property and you decide to refuse it, it will be offered to the next person on the priority list. You will not normally be penalised for refusing a property and will continue to be able to bid for properties advertised.
If you are offered a property you will not be short listed for other properties until you have decided to either accept or refuse the offer.
If you accept the property you will be advised when you can move in. Arrangements will be made for an appointment with a Housing Officer to sign the tenancy agreement and collect the keys. This is normally on the Friday before the Monday that your tenancy starts.