Help

Please read this page for some quick handy hints on how to use this website; if you need to contact somebody about something unrelated to using this website please look at our contact us page.

This page is a handy tutorial on the following common tasks:

  • How to register on the system
  • How to complete an application form
  • How to search and bid for properties
  • How to view and withdraw bids

How to register on the system 

To use the Waverley Homechoice system you need to first be registered on Waverley's Housing Register. Further details are available at www.waverley.gov.uk/housingoptions. 

 

 

 

 

 

 

 

 

How to search and bid for properties

When you are registered on Waverley's Housing Register you will be provided details on hown to log in to bid for advertised properties. You do not need to be logged in to search for properties, but you do have to be logged in and have an active application to bid on properties.

Click on the Properties and recent lets search link, select the type of property you are searching for, enter an area and press the Search button. If you just press the Search button without selecting a property type or area, all available properties will be displayed.

Image of property search example

A list of properties will be displayed. If you are logged in, each property will indicate whether if you are eligible or not. Your potential position on the shortlist at time of bidding is also displayed. This position can change.

Image of property search results in list view

If you are eligible and would like to bid on this property, select the 'apply for property' link.

Confirm your contact details are correct and update them if needed and then press the Confirm details and apply button.

Image of confirm details button

How to view and withdraw bids

You must first be logged into the system to view and withdraw bids. Once logged in you will need to navigate to the My Account page, from here there is a panel containing personal and contact information, which also has a link to My Bids.

Image displaying location of My bids link

 

Your active bids will be displayed. 

Image displaying my bids screen

To view historic bids, use the filters.

To withdraw a bid, select the checkbox related to the bid and press the Withdraw Selected button