Accessibility

This page contains details on our accessibility statement, it also contains information on our onsite accessibility tools, these can help how you view our website.

Accessibility statement

Accessibility statement for Waverley Homechoice

This accessibility statement applies to www.waverleyhomechoice.org.uk

This website is run by Civica UK Ltd on behalf of Waverley Borough Council 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: homechoice@waverley.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS)

Technical information about this website’s accessibility

Waverley Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

How accessible this website is

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader 

AbilityNet has advice on making your device easier to use if you have a disability.

  • You can select the Accessibility option to change the font size to large or extra-large without the text spilling off the screen.
  • WCAG success criterion 1.4.10: Reflow can be met by using the Mobile website view in the top navigation. 
  • Our website makes use of embedded maps in several locations. We are not required to make these accessible as long as essential information is always provided in an accessible format like an address.

reCAPTCHA

reCAPTCHA is a third party component we use in our site but unfortunately currently does not comply with accessibility regulations.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. 

This website is not fully compliant due to the issues detailed below:

We are investigating these specific issues and the overall accessibility of the website and aim to provide a further update by 30 September 2022.

Preparation of this accessibility statement

This statement was prepared on 13 December 2020. It was last reviewed on 1 September 2022.

Change size of text

It is possible to resize the text on this website by using the 'normal text size', 'Large text size' and 'Extra large text size' buttons below.

Language translation

There are lots of options available for you to translate pages on our website into other languages: